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Our Achievements

Quality Accreditation

ISCH successfully underwent the required three-yearly accreditation review in May 2014. All requirements for the following standards were met:

  • Department of Human Services Standards
  • National Safety and Quality in Healthcare Standards
  • Community Care Common Standards (replaces HACC)
  • National Standards for Mental Health Services
  • Quality Improvement Council Standards Accreditation
  • Royal Australian College of General Practitioners Standards for General Practices

We were pleased to have received an exceeded rating against 12 standards. One strong theme highlighted by the review team was our commitment to Community Participation, recognising the value ISCH places on engaging and involving our community in all areas of the organisation.

Alcohol and Other Drug (AOD) Recommissioning

As a result of the re-commissioning in 2014, ISCH in conjunction with the Youth Substance Abuse Service (YSAS) and The Salvation Army Crisis Service are providing an intake and assessment service for all AOD services in the Bayside catchment. As well as this, there is a dedicated state wide AOD intake line for GLBTIQ (Gay, Lesbian, Bisexual, Transgender, Intersex and Queer) participants in conjunction with the Victorian AIDS Council.

Click here for more on the ISCH AOD Program.

Mental Health Recommissioning

The Mental Health recommissioning in 2014 resulted in a total funding increase of nearly $200,000 for ISCH. The revised funding will result in increased staffing and the establishment of a base in Pakdale at Central Bayside Community Health.

Click here for more on the ISCH Mental Health Program.

Pathways to Exit Program

As part of the 2014 State budget announcements, ISCH has received $300,000 per annum for 2 years to continue the Pathways to Exit program. The funding (previously from Consumer Affairs Victoria) is now being provided by the Department of Human Services. This will provide ISCH with an opportunity to advocate for a recurrent, sustainable funding stream.

Pathways to Exit was also selected as a finalist for the National HESTA Community Service awards. The winner was announced at the HESTA awards dinner and ISCH was a runner up. Being selected as one of 5 finalists (from over 100 entries) will support ISCH bid for recurrent and expanded funding.

Click here for more information on the Pathways to Exit Program.

Trauma and Homelessness Initiative

ISCH is part of the Trauma and Homelessness Initiative (THI), along with Sacred Heart Mission (SHM), Mind Australia and VincentCare Victoria. The ultimate goal of the THI is to investigate the relationship between trauma and long-term homelessness and to develop a trauma and homelessness service framework. There are several resources to come out of the initiative and you can find these here.

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