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Post Acute Care

What is Post Acute Care?

When you get home from hospital you may be eligible for short term support services.

The most common services provided are:

  • home cleaning
  • help with shopping
  • help with showering and dressing
  • community nursing care

We usually receive referrals from the staff at the hospital just before a patient goes home. If this happens, we may meet you on the ward. If we don’t catch you before you get home, we will telephone you to work out whether we can help.

Our team are always happy to answer any questions. If you are not eligible for our services we can suggest other options.

Who can use the service?

People with limited support at home and have been discharged from a public hospital within the past 28 days can use the service. You must live in one of the following local council areas:

  • Stonnington
  • Port Phillip
  • Glen Eira
  • Bayside.

Please note: If you live outside of this area, please refer to the Department of Health and Human Services website for the appropriate PAC to contact.

https://www2.health.vic.gov.au/hospitals-and-health-services/patient-care/rehabilitation-complex-care/health-independence-program/short-term-supports

Where is the service offered?

Care Coordinators community with you by phone. The service provider will come to you at home – at a time arranged with you.

When is the service available?

Care Coordinators are available by phone from Monday to Friday, 8.30am to 4.30pm.

How much does the service cost?

The service is free of charge.

Further information

If you were discharged from the Alfred Hospital please telephone our Alfred office on 9076 2238.

If you were discharged from the Caulfield Hospital please telephone our Caulfield office on 9076 6153.

If you were discharged from any other hospital please telephone our head office on 9066 1400.

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